Every product sold by MillianHouse is “made to order,” which means it is specifically manufactured just for you only after you have placed your Order. Accordingly, MillianHouse does not accept refunds, returns or exchanges for Orders. We are also unable to make any changes or cancellations to orders after 24 hours from the moment the Order is placed. If you believe you have made a mistake with your Order, please contact us immediately at info@millianhouse.com